05 Mar The management of holiday rentals: a key factor for good reviews

If you’re still trying to understand why to choose Lodging’s management of holiday rentals, today we provide you with another reason: the outstanding reviews that our tourism apartments receive on the biggest platforms in the sector, Airbnb and Booking. We’re proud to say that we have a top 5-star rating from the majority of our guests, and our services are rated above average, even in Barcelona’s competitive environment. It’s not only our personnel and multiple extra services that receive praise, but also factors like the ratio between price and quality.

Standing out on an international platform like Airbnb isn’t easy, but Lodging Management’s numbers show that we have achieved it. In the 50 Barcelona apartments managed exclusively by our company, some 66% of our guests give the accommodations the maximum rating of 5 stars, and another 26% give us 4 stars. The result is an overall rating of 4.5, putting us at the top of the list for quality and customer service on a portal that is, without doubt, one of the most important for tourists who want to feel at home on their holidays.

AirBnB ratings for Lodging Management’s apartments

The secret of these outstanding ratings lies in the personalised attention we offer 24 hours a day, 365 days a year, not only to the guests looking for tourism accommodation, but also to our property owners…

At Lodging Management we take charge the moment an owner decides to let his or her apartment for tourism rental, making sure that it comes to market perfectly prepared to receive visitors. Once we’ve outfitted the apartment with the adequate decoration and amenities, we make sure that it looks its best on the major tourism platforms, with professional images at the most competitive prices. But our work doesn’t end there. Once a reservation has been booked, we take responsibility for the check-in and check-out processes as well, along with, of course, any services or help that the guest may require during their stay. And once the guest returns home, we follow, making sure they were completely satisfied and ready to repeat their stay or recommend the apartment to people they know. To sum up, we offer the most complete management of tourism rentals that any owner could ask for, and make travellers visiting a new city feel at home.

Booking ratings for Lodging Management’s tourism apartments

Given the range of services included in the management of our tourism rentals, it’s perhaps not surprising that we have high ratings on Booking.com as well. The Booking site rates elements of the accommodation most valued by guests, and in the image above, you can see an example of one of the many tourism apartments that we manage in Barcelona. Most of the parameters rank between 8 and 10, with a special mention for Facilities and Services, with a rating of 9 that is well above the average throughout the rest of the city. And in a sector where customized treatment and close personal attention are key, we’re also proud of our 9 for Personnel, available 24/7. With the rest of Lodging’s tourism apartments having similar ratings, we feel confident that we can continue to shine on this important platform.

If you value professionalism in the team that greets your guests; excellent services, and making your visitors feel at home; then Lodging is the choice for you. Follow in the footsteps of those we manage on Airbnb, Booking, and many other platforms, and we’ll make sure that your ratings are just as high. If you’re an owner who wants your apartment handled by an expert international team that makes sure you get the maximum benefits from your property, don’t wait to contact us. We rent, you win!